ELECTRIC FOR ADULTS & EXCEPTIONAL BIKES FOR KIDS
Our rental ebikes have a quiet electric motors which assist you as you pedal. No need to worry about hills, heat, or getting tired after only an hour of riding. Our rentals can travel 20 - 50 miles on a single charge depending on the assistance level used by the rider.
Kids and those young at heart will enjoy our lightweight Woom rentals! These bikes run on pure human power - we can accommodate children 18 months old and over. Woom bikes are specially designed for use by small people and our proximity to the extensive parks and play areas at Mueller - as well as Thinkery - makes it easy for you to rent a bike and delight your child!
DO WE HAVE BIKES ON THE DAY YOU'D LIKE TO RIDE? Select the date you'd like to ride. Then choose the time that you would like to start and the number of hours you'd like to use our ebike(s). If we have availability, you will be promoted to fill in your details and payment information. (Pro tip: It is faster for you to do this quick check vs. emailing us or calling the shop.)
Pretty Please: IF you are 5 foot 4 or under, PLEASE note your need for a smaller ebike within the Notes field on the reservation form.
Please note: Just like a hotel room or airline ticket, rentals on high demand days such as Saturdays and holiday weekends may be slightly higher than weekdays or non-peak days. For our Cancellation Policy, scroll to the bottom of this page. If you book a rental or tour, the Cancellation Policy will also be in your reservation email.
CANCELLATION & WEATHER POLICY
OK, So You've Changed Your Plans: We're not trying to be meanies, but you MUST contact the shop within 48 Hours BEFORE the scheduled day of your ride to cancel and receive a full refund. If you don't call or write and decide to cancel your rental/tour less than 48 hours before your rental/tour, we will not issue a refund. If you do not pick up your Day Rental prior to 2pm, we'll assume that you aren't coming and will release your ebike to someone else - and sorry, we're not going to refund you. We know Austin is fun, but don't stay out so late that you sleep through your reservation.
Dang It! The Weather is Not Playing Nicely: Our guides are always ready to ride, but if the forecast reflects a strong likelihood for thunderstorms, sleet, hail, zombies, snow, dust storms, hurricanes, or if it is below 45 degrees (F) or above 120(F) on the day of your scheduled ride, it will be up to us to cancel the tour and keep you safe - we will "rain check" your reservation to another day (subject to availability) OR provide you a full refund.
I Booked A Bike Rental/Tour But During the Test Ride, I Am Unstable and Unsafe While Riding: For your safety, the group’s safety, and the safety of our equipment, all participants MUST be able to confidently ride a bike. If a guest is not riding confidently enough to travel safely on Austin trails and streets, Rocket Electrics will prohibit that guest from riding and will not issue a refund.